About the Sales Consultant Role
As a Sales Consultant, you will drive revenue by quoting and selling products and services to existing and potential customers via phone and digital channels. You will build strong client relationships, deliver exceptional service, and provide tailored solutions.
* Serve as the first point of contact for customer enquiries, providing exceptional service.
* Collaborate with the sales team to enhance customer satisfaction and improve Net Promoter Scores (NPS).
* Understand customer needs and offer tailored product recommendations.
* Meet and exceed sales and revenue targets.
* Identify and qualify new business opportunities and upcoming projects.
* Manage the full sales cycle from lead generation to deal closure.
* Build and maintain strong client relationships through consistent communication.
* Negotiate pricing and delivery terms to balance profitability and customer satisfaction.
* Support external sales teams with quotes and client communications.
* Maintain accurate CRM records of sales activities and pipeline updates.
* Prepare quotes, tenders, and related sales documentation.