Join the crew at Sea Sea Hotel – where coastal vibes meet great hospitality.
Sea Sea Hotel is a relaxed, luxury venue located in the heart of Crescent Head - a favourite destination for surf lovers, locals, and travellers alike. We're looking for an experienced and motivated Floor Manager to help lead our dynamic front-of-house team and deliver an unforgettable guest experience.
About the Role
As our Floor Manager, you'll work closely with our Bar Manager and GM to ensure the smooth day-to-day running of the restaurant and front of house operations. You'll lead by example, inspire the team, and bring energy, professionalism, and creativity to the role.
Your responsibilities will include:
Team Leadership: Assist in leading and developing a strong FOH and BOH team, ensuring a high standard of service across all operations. reporting to General Manager
Customer Experience: Ensure the bar and restaurant consistently delivers an exceptional customer service experience, in line with the Sea Sea Hotel brand.
Stock & Inventory: Perform monthly stock takes on all beverage items, manage inventory levels, and ensure accurate reporting of findings.
Operations Management: Ensure the bar and restaurant operates within budgetary constraints, managing costs and improving efficiency.
Staff Roster & Training: Assist with rostering, team development, and training programs to ensure all staff are skilled and motivated to provide exceptional service.
Compliance: Maintain operations in compliance with all relevant legislation, including the Liquor Act, and ensure the safety and cleanliness of all bar equipment.
About You
You're a hands-on hospitality professional who thrives in a busy, upbeat coastal venue. You love people, know your way around a cocktail and wine list, and can keep cool under pressure.
We're looking for someone with:
Minimum 2 years' experience in a hospitality manager role (bar or venue)
Current RSA certification
Strong leadership and communication skills
A passion for great experiances, customer service, and team culture
Availability to work nights, weekends, and public holidays as required
Why Join Us?
Competitive salary + tips
Supportive management team and positive workplace culture
Career growth opportunities within a growing hospitality group
Work in a stunning coastal location, steps from the surf
If you're passionate about hospitality and want to be part of a high-quality, coastal dining experience, we'd love to hear from you.