**Cloud Platform Specialist Job Description**
About The Role
We are seeking a dynamic Cloud Platform Specialist to join our Technology team. This Level 3 role is accountable for the technical stewardship and continuous enhancement of our core internal productivity platforms.
Key Responsibilities
* Designing, building, and maintaining cloud SaaS solutions
* Defining, delivering, and managing Power Platform's roadmap, focusing on system improvements, ROI, and cost-saving initiatives
* Assisting with maintaining roadmaps, budgeting, and oversight of day-to-day project activities
* Consulting with stakeholders to refine processes using application enhancements for continuous business process improvement
* Troubleshooting and resolving escalated issues and provide advanced knowledge transfer to first-level support staff
* Liaising with vendors, ensuring service alignment, exploring features, and managing contracts
* Overseeing project planning task management and ensuring projects align with organisational objectives
* Contributing to change initiatives and staff adoption efforts for new technologies
* Monitoring and enhancing application performance including managing application upgrades and infrastructure changes
* Establishing data governance practices within supported applications, ensuring compliance with privacy regulations
About You
* Degree in Computing Science, Information Systems or equivalent
* Experience in Power Platform Admin, Configuration or Functional Consultant
* Experience delivering projects through a project management framework
* Exceptional customer service and problem-solving skills
* Exceptional stakeholder management skills with a proven ability to lead and drive outcomes autonomously
* Demonstrated capacity for critical thinking, proactive initiative, and sound commercial judgement
* Comprehensive requirements gathering and analysis skills
* Skilled in drafting procurement documents, vendor evaluations, and contract negotiations
* Ability to manage time, priorities and communication with stakeholders
* High level of professionalism, discretion and emotional intelligence
* Proven experience in strategic project management and organisational skills
* Experience in vendor relationship and performance management
* Proficient in resolving complex technical issues and mentoring junior staff
* Knowledge of the tourism and travel industry or public sector management would be advantageous
Benefits
* Flexible working arrangements offering better work-life balance
* Commitment to your health and wellbeing with access to an Employee Assistance Program (EAP), Fitness Passport plus a $265 per year health rebate
* Extensive learning and development program allowing you to grow your skills and talent
About Us
Our organisation is responsible for attracting international visitors to Australia, both for leisure and business events. We share our passion with the world, showcasing the story of Australia and its rich cultural heritage.
We value diversity, listen to all opinions before aligning on the best way forward, but robust discussion makes our work stronger. We respect communities, cultures, and the earth we all inhabit, and take our responsibility to care for them seriously. We only do work that makes a difference and are proud of our role in sharing Australia's story with the world.