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Customer fulfilment coordinator

Brisbane
Sunpork-Group-
Posted: 4 June
Offer description

Job Category: Administration,Commercial Operations,Sales

SunPork Group is Australia's leading farmer-owned and operated pork producer, committed to delivering the highest quality fresh Australian pork to market. With over 1,500 employees across 52 locations in Australia and New Zealand, we take pride in being a trusted name in the industry.

We're passionate about what we do through our commitment togrowth, to ourpeopleand to theresponsible and ethical care of our animals,ensuring their wellbeing and health and comfort is at the heart of everything we do.

In joining us, you will become part of an ever-growing business, passionate about producing the best quality Aussie pork for Aussie plates – from farm to plate.

Job DescriptionAbout the Role

We are seeking a motivated and detail-oriented Customer Fulfilment Coordinator to join our team. This role plays a key part in supporting daily sales, logistics, cold storage, and supply planning operations while ensuring a high level of customer service and workflow efficiency.

Working closely with the Customer Fulfilment & Supply Manager, Logistics Coordinator, and Sales Managers, you will provide vital administrative and coordination support across multiple business functions. This position is also responsible for assisting with leave coverage and supporting operational demands during peak periods.

Key Responsibilities
* Accurate and timely processing of sales orders
* Coordinate and communicate order amendments including delivery dates, quantities, and timeslots
* Arrange transport bookings as required
* Investigate and resolve logistics enquiries including late or missed deliveries
* Generate accurate and timely invoices
* Provide administrative and coordination support to Customer Fulfilment, Logistics, and Sales teams
* Assist with workload balancing and leave coverage across the Customer Fulfilment team
* Build and maintain strong working relationships with internal and external stakeholders
* Support continuous improvement of workplace health, safety, and animal welfare standards
* Carry out additional reasonable duties as required
About You

The ideal candidate will be highly organised, adaptable, and capable of managing multiple priorities in a fast-paced environment. You will have excellent attention to detail and enjoy working collaboratively across different teams.

Skills & Experience
* Strong communication and interpersonal skills
* Ability to work collaboratively across multiple business units
* Excellent problem-solving and critical thinking skills
* Strong organisational and multitasking abilities
* High level of accuracy and attention to detail
* Intermediate to advanced Microsoft Excel skills
* Previous data entry or administration experience (1–2 years preferred but not essential)
* Experience supporting sales teams with reporting or data collection will be highly regarded
What We Offer
* Supportive and collaborative team environment
* Opportunity to work across a variety of business functions
* Flexible working arrangements by agreement
* Career growth and development opportunities
* A role that contributes directly to delivering products across all Australian states

If you are a proactive and reliable administrator who thrives in a dynamic environment, we would love to hear from you.

Please note only applicants with the required skills and experience will be contacted. Applicants must have full Australian working rights to be considered for this position.

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