What you'll be doing
* Support the Store Manager and Optometrist to deliver a seamless customer journey from eye test to frame selection and dispense
* Take ownership of the store 2 days a week, leading the team and driving performance
* Keep the appointment book running smoothly and ensure every customer interaction feels easy and enjoyable
* Coach and support your team to deliver great service, every time
What's in it for you
* OTE $80,000 (Base + Super + Monthly + Annual Bonus + Profit bonus) (monthly & annual incentives)
* 2 free pairs of glasses per quarter product allowance so you can represent the brand in style and a year's supply of contacts
* Hands‐on training in optical dispensing and leadership
* Ongoing support and coaching from experienced leaders
* We love promoting internally, so REAL opportunities for progression and to grow as we continue to expand across ANZ
Who we're looking for
* Someone who feels at home with our values: tight‐knit, down‐to‐earth, and constantly improving
* Experience in optics is highly regarded; alternatively, if you have supervisory or management experience in retail, hospitality or similar and are keen to learn – we are keen to teach and strongly encourage you to apply
* A confident leader who enjoys developing others
* Confident in driving sales through honest, well‐judged recommendations
* Passionate about creating great customer experiences
* Strong commercial acumen and a consistent focus on achieving strong results
* Available to work full time 38 hours, Sunday–Thursday
Bailey Nelson is proud to be an inclusive, diverse workplace. We welcome applicants from all backgrounds and identities.
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