Proven leader in consumer lending and product strategy,
with deep commercial acumen and a knack for turning customer insights into growth Drive the
success of Zip’s range of lending products across ANZ
through bold thinking, collaboration and customer obsession Hybrid role based in Sydney or Melbourne, with in‑office connect days for impact and innovation Write your story with a career at Zip Join Zip’s Consumer Propositions and Portfolio team, the engine driving the strategy, innovation and performance of our consumer lending products. As Senior Manager, Product Portfolio, you’ll take the lead in shaping and growing Zip’s credit card and personal loan portfolio. You’ll define the strategic roadmap, coach and empower a talented team of Product Managers, and partner across the business to deliver products that are customer‑loved and commercially solid. This is a pivotal role where strategic thinking meets hands‑on delivery, and where your leadership will influence how millions of Australians experience credit in a fair, flexible and future‑ready way. What you’ll own Lead the
end‑to‑end portfolio strategy and performance
across Zip’s consumer lending products, aligning to the broader Consumer Propositions strategy Translate business objectives into clear portfolio priorities, ensuring every initiative delivers measurable commercial and customer outcomes Champion a
customer‑first mindset
across all decisions, ensuring products are transparent, competitive and compliant Own
portfolio‑level P&L; performance, working with Finance and Risk to balance growth, yield and credit risk Partner with Digital Product, Marketing, and Strategy & Initiatives teams to
shape new propositions, launch new features, and optimise performance
across the product lifecycle Lead, coach and develop a high‑performing team
of Product Managers who thrive on insight, accountability and collaboration What you'll bring to the team Proven experience in product or portfolio management within
consumer finance, banking, or fintech Demonstrated ability to
lead and develop high‑performing teams Deep commercial acumen with
understanding of P&L; drivers, credit risk and pricing dynamics Strong
analytical capability
to translate data into actionable insights and prioritised initiatives Exceptional
collaboration and stakeholder management skills
across digital, risk, finance and marketing functions Passion for
improving customer financial experiences
and delivering real impact A mindset that
embraces AI
and new tools to adapt, learn and grow. An aptitude for
identifying and managing risks. Whether you are a People Manager or an Individual Contributor, we are all leaders at Zip, therefore effective risk management is important to how we run our business and part of all our roles. Our values in your DNA:
Customer First, Own It, Stronger Together and Change the Game What you’ll get in return As we write this next exciting chapter in our story, we will continue to move at pace and embrace change. For you, this might mean opportunities to learn new skills with hands‑on experience, broader responsibilities, or the buzz of seeing your work impact customers faster. Zip is a place where you’ll get out exactly what you put in. When you join the team, we'll do our best to make sure you can be yourself and surround yourself with smart, friendly colleagues and leaders who have your back, so that you can make the big things happen. Zipsters tell us these are just some of the best things about working here. You’ll also receive: 25 days paid leave annually, including birthday leave and quarterly wellbeing days 16 weeks paid parental leave for primary carers, and 4 weeks for supporting carers Family support policies including miscarriage bereavement leave and domestic violence leave Mental health and wellness initiatives, including $299 annual wellbeing allowance, free access for you and family members to our EAP service Sonder, discounted private health insurance and great rates on fitness sessions through ClassPass 2 days paid volunteering leave per year Fee‑free Zip products, and discounts with Zip merchant partners Access the Flare Benefits Hub & Novated Leasing: Save on groceries, fuel, tech, fashion, dining and more, with exclusive health perks, wellbeing guidance and potential tax savings on car ownership Team social events, epic offices, free breakfast daily, and weekly free lunches Be a part of a team that reflects the diversity of our customers We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique. Equally, we’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know If there are any adjustments that need to be made to ensure you have a fair and equitable experience. And finally…get to know us Zip Co Limited (ASX: ZIP) is a digital financial services company, offering innovative, people‑centred products that bring customers and merchants together. Operating in two core markets - Australia and New Zealand (ANZ) and the US, Zip offers point‑of‑sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants. We’re proud to be a values‑led business and our values - Customer First, Own it, Stronger Together and Change the Game - guide us in everything we do. #LI-Hybrid Building for Diversity, Inclusion and Balance (ANZ)
At Zip we are passionate about building for diversity, inclusion and balance so we can bring out the best in all Zipsters; existing and new. That's why we have launched a dedicated DEI strategy called "Building for Balance". To help us achieve this we’re committed to continuously monitoring our progress, learning from our people and trying new things so we can build a truly diverse and inclusive team. We would love your help by taking part part in this anonymous survey which will help us evaluate our diversity and inclusion programs. This is completely voluntary and not taking part will have no impact on your job application. All information is anonymous and not connected to your name or job application and will be kept secure and used solely to evaluate our diversity and inclusion programs.
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