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Senior hospitality leader

Brisbane
beBeeExperience
Posted: 27 November
Offer description

**Job Title:** Senior Hospitality Leader
We're looking for an exceptional leader to join our team as a Senior Hospitality Leader. As the chief host, brand ambassador, experience-creator, and Daymaker of your property, you'll be responsible for leading with presence, visibility, and approachability—especially during peak periods.
As a senior hospitality professional, you will lead a high-performing team culture focused on engagement, development, and retention. You'll also drive revenue growth ahead of market, with a focus on rooms and occupancy.
Key Responsibilities:
1. Align all operations with Vision, Goals, Purpose and Values
2. Lead a high‑performing team culture focused on engagement, development and retention
3. Deliver exceptional customer service and elevate guest experiences
4. Drive revenue growth ahead of market, with a focus on rooms and occupancy
5. Maximise profitability through cost control and strategic pricing
6. Champion innovation in revenue generation and cost‑saving initiatives
7. Apply strategic sales leadership across customer acquisition and management
8. Ensure robust internal controls for financial, stock and security management
9. Interpret and act on budgets, forecasts and P&L reports
10. Build strong relationships with customers, owners, suppliers, community and EVT Group
11. Respond proactively to feedback across digital and in‑person channels
12. Uphold EVT's Code of Ethics, CSR commitments and Work Health & Safety standards

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