Job Description
We are seeking a skilled Change Manager to drive change initiatives across key projects and programs.
This role is responsible for building change capability across the Portfolio Team to increase system adoption and usage.
* The successful candidate will be able to translate change initiatives into practical strategies that ensure service readiness, minimise business disruption and client impact, and support adoption of changes.
This includes conducting Impact Assessments for systems, processes and functions, and developing change management strategies and tactical change plans that align to objectives.
The Change Manager will work closely with project teams, Integrated Services Team, Engagement & Design Team and complex stakeholders to communicate and create business readiness plans.
* The ideal candidate will apply high levels of adaptability, creativity and innovation to support users and ensure they are equipped with the skills, processes and tools to transition smoothly into new ways of operating.
* They will also work closely with, and actively listen to, users and stakeholders to identify and manage potential impacts, risks and barriers to change.
In addition, the Change Manager will support the development of communication strategies and materials in partnership with the Engagement & Design Team to facilitate understanding and acceptance of change throughout and services.
Key Responsibilities
* Drive change initiatives across key projects and programs
* Build change capability across the Portfolio Team
* Translate change initiatives into practical strategies
* Conduct Impact Assessments
* Develop change management strategies and tactical change plans
Skills and Qualifications
* High levels of adaptability, creativity and innovation
* Able to work closely with users and stakeholders
* Effective communication and interpersonal skills
* Ability to identify and manage potential impacts, risks and barriers to change
Benefits
* Opportunity to make a significant impact on the organization
* Chance to work with a talented team
* Professional development and growth opportunities