Public Area Attendant - InterContinental Hayman Great Barrier Reef
Hotel Brand: InterContinental
Location: Australia, Queensland, Hayman Island
Hotel: IC - Hayman Great Barrier Reef (HISHA), Hayman Island, Whitsunday Islands, 4801
As a Public Area Attendant, you'll help create a welcoming and memorable experience for our guests by keeping all public and back‐of‐house areas of the resort clean, well‐presented, and maintained to a high standard in line with IHG luxury standards.
Your day‐to‐day responsibilities will include, but are not limited to:
* Keeping all public areas clean, tidy, and well presented, including lobby, corridors, lifts, restrooms, outdoor spaces, guest facilities, and back‐of‐house areas.
* Ensuring all spaces are always guest‐ready with strong attention to detail and presentation.
* Responding to guest requests in a friendly, professional, and timely manner.
* Completing daily cleaning duties such as vacuuming, mopping, polishing, dusting, waste removal, and replenishing supplies in line with resort standards.
* Reporting maintenance issues, safety hazards, or cleanliness concerns to ensure they are resolved quickly.
* Assisting with deep cleaning projects, event set‐ups, and seasonal cleaning as required.
* Working closely with the Housekeeping team and other departments to help deliver a seamless guest experience.
* Supporting the wider Housekeeping team during busy periods to help daily operations run smoothly.
What we need from you
* Previous housekeeping or cleaning experience in a hotel or similar environment is preferred.
* A positive attitude with a strong eye for detail and pride in your work.
* Good communication skills and a friendly, guest‐focused approach.
* The ability to work both independently and as part of a team.
* Reliability, flexibility, and a willingness to assist across different areas when needed.
* The ability to work in a fast‐paced environment and manage time effectively.
* Physical capability to perform the duties of the role, including standing for long periods, repetitive movements, lifting, bending, and pushing housekeeping trolleys.
What we offer
* World class Staff Facilities including excellent accommodation, a dedicated staff pool, staff beach, two gyms, bar, diner, laundry, boutique shop and more.
* An exciting and ever‐changing Colleague Event Calendar filled with an abundance of recreational activities such as tennis, yoga, meditation, Pilates, group bushwalks, cooking classes, BBQs, markets and much more.
* Extensive career development opportunities with dedicated onsite trainers and an abundance of professional development including multi‐hire programs, skills training and online IHG courses.
* 6300 Hotels & Resorts across the world with a strong talent program to develop and grow your career!
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