Foam Sales is hiring a Full‐time Office Manager role in Canning Vale, WA. Apply now to be part of our team.
Requirements for this role:
* Flexible hours available
* 2-3 years of relevant work experience required for this role
* Work visa will be provided for this role
Position Summary
The Office Manager is responsible for overseeing the administrative operations of the business, ensuring efficient office systems, supporting financial and reporting functions, and coordinating internal processes across customer service, production, logistics, and marketing activities.
Key Responsibilities
* Manage day‐to‐day office operations and administrative systems
* Develop, implement, and maintain office procedures and workflows
* Ensure smooth coordination between administration, production, and delivery teams
* Supervise and support customer service and administrative staff
* Allocate tasks, monitor performance, and provide training where required
* Assist with recruitment, onboarding, and rostering of office personnel
* Assist in preparing budgets, financial reports, and cost tracking
* Oversee invoicing and coordinate accounts receivable and payable with accounting
* Monitor office expenses and identify cost‐saving opportunities
* Oversee processing of customer orders and ensure timely fulfilment
* Handle escalated customer inquiries and resolve service issues
* Maintain CRM and order management systems such as Shopify or internal systems
* Monitor stock levels of office and production‐related materials
* Coordinate purchasing and liaise with suppliers
* Maintain accurate inventory and delivery records
* Maintain company records, contracts, and administrative documentation
* Ensure compliance with company policies and procedures
* Support workplace health and safety documentation and reporting
* Support and coordinate marketing and digital activities in line with business objectives
* Assist in maintaining and updating company websites and e‐commerce platforms
* Coordinate basic digital marketing tasks such as email campaigns, social media updates, and online listings
* Monitor marketing performance metrics and provide administrative support for reporting
* Liaise with external marketing providers, designers, or agencies where required
* Implement administrative systems and digital tools to improve efficiency
* Work with management to streamline operations and reporting
* Support integration of e‐commerce platforms and internal systems
Skills and Experience Required
* At least 2 to 3 years' experience in office management or administration
* Solid organisational and multitasking skills
* Experience with accounting or ERP systems such as Xero, MYOB, or Shopify
* Ability to supervise staff and coordinate across departments
* Strong communication and problem‐solving skills
* Basic understanding of digital marketing tools and platforms is desirable
* Experience in manufacturing, retail, or logistics environments is desirable
Qualifications
Diploma or higher qualification in Business Administration, Management, Marketing, Digital Media, or a related field, or equivalent work experience.
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