Morson Edge is partnering with a well-established Australian business operating within the commercial HVAC, mechanical services and fire compliance sector.
With a strong reputation across Sydney, the company delivers installation, preventative maintenance, reactive breakdown support and compliance services to a broad portfolio of commercial buildings, hospitality venues, strata properties and facilities clients.
The business has built its reputation on technical expertise, high service standards and long‐term client relationships, and continues to experience steady growth across both the HVAC and fire services divisions. Their team environment is highly collaborative, with a strong focus on quality workmanship, communication and delivering reliable outcomes for clients across complex building environments.
The Role
You will play a key role in keeping day‐to‐day service operations running smoothly, including:
* Coordinating and scheduling technicians across preventative maintenance and reactive works
* Managing job allocations based on urgency, skillset and location
* Acting as a key point of contact for clients and technicians
* Updating client portals and maintaining accurate job records
* Assisting with quotes, invoicing preparation and work order management
* Supporting compliance documentation and service reporting
* Managing technician schedules and daily movements
* Assisting with operational administration and coordination duties
About You
* Highly organised and proactive
* A strong communicator
* Comfortable working in a fast‐paced office environment
* Able to manage multiple priorities at once
* Professional and client‐focused
* A positive team player with a strong attitude
Experience Required
* Previous experience in a Service Coordinator, Scheduler, Administrator or similar role
* Experience within HVAC, fire, trades, facilities management or building services industries is highly regarded
* Strong computer and administration skills
* Experience managing technicians or service scheduling is advantageous
What's on Offer
* Stable long‐term opportunity with a growing business
* Supportive team environment
* Exposure to commercial HVAC and fire services operations
* Early start/early finish workday
* Strong leadership and structured operational support
* Opportunity to grow within a busy technical services environment
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