Club Manager – Premium 24/7 Fitness Club
Croydon, Melbourne VIC | Full-Time
Leadership Opportunity | Community-Focused Environment
This is an opportunity to lead an established 24/7 fitness club positioned within one of Melbourne's most connected and fast-growing outer eastern communities.
We're seeking a commercially minded and people-first Club Manager who knows how to build strong local relationships, create an exceptional member experience, and lead a team with energy, accountability, and consistency.
This role would suit an experienced Club Manager, Assistant Manager, or high-performing sales and operations leader ready to take ownership of a club and drive both culture and performance.
Why Croydon?
Located in Melbourne's outer east, Croydon continues to experience strong residential growth, attracting young professionals, families, and health-conscious locals looking for convenience, connection, and community. With a mix of long-standing residents and newer lifestyle‐focused demographics moving into the area, the club has genuine opportunity for continued membership growth, strong retention, and local business partnerships.
The area offers a strong sense of community while still benefiting from excellent transport access, retail precincts, schools, cafes, and surrounding lifestyle hubs. This is the type of club where relationships matter, members know the team by name, and a great manager can have a real impact on the local community.
The Opportunity
As Club Manager, you will take ownership of the club's overall performance across operations, sales, member experience, and team culture.
This is not a sit‐behind‐the‐desk management role. You'll be highly visible within the club, leading from the front, supporting your team day‐to‐day, and creating an environment members genuinely enjoy being part of.
You will have the autonomy to drive local initiatives, community engagement, and club culture while being supported by an established national fitness network and proven operational systems.
Key Responsibilities
* Lead, coach, and develop the club team to achieve strong performance outcomes
* Drive membership growth, retention, and local community engagement
* Deliver exceptional member experiences and service standards
* Manage club operations, rostering, reporting, and daily performance
* Build local partnerships and establish strong community presence
* Support and develop in‐club personal trainers and local initiatives
* Maintain high presentation standards across the facility
* Execute sales, marketing, and outreach campaigns within the local market
About You
* Previous experience as a Club Manager, Assistant Manager, or Senior Sales Leader
* Strong leadership skills with a hands‐on management style
* Commercially minded with the ability to drive KPIs and team accountability
* Excellent communication and relationship‐building ability
* Organised, proactive, and confident managing multiple priorities
* Passionate about people, culture, health, and community
* Comfortable leading within a fast‐paced member‐focused environment
Hours & Roster
This is a full‐time leadership position operating across a rotating roster aligned to club operations.
Typical roster example:
* Monday – Thursday: 10:30am – 7:00pm
* Friday: 9:30am – 4:00pm
* Occasional rotating Saturday: 9:00am – 2:00pm (with an adjusted Friday or Sunday in lieu)
* Flexibility required to support the team, club culture, and key operational periods
The roster is designed to ensure strong visibility during peak club hours while still supporting work‐life balance and leadership consistency across the team.
Salary & Benefits
* Competitive base salary aligned to experience
* Performance bonus structure with strong earning potential
* Career progression opportunities within a global fitness network
* Ongoing leadership development and mentoring
* Autonomy to influence club culture and local initiatives
* A role where your leadership style, ideas, and impact are genuinely valued
Why This Role Stands Out
This opportunity offers far more than standard club management responsibilities.
You'll step into a club with strong foundations, an engaged local demographic, and genuine opportunity to shape the next stage of growth. For the right leader, this is a chance to build a high‐performing culture, become known within the local community, and establish yourself as a recognised operator within a respected national network.
#J-18808-Ljbffr