* Full time continuing position. Located on the Darlington campus
* An exciting opportunity to be valued for your strong administrative and organisational skills
* Base Salary $89,755 - $100,495 (HEO5) + 17% superannuation
About the opportunity
Working within Mobility and Credit Team, the Student Administration Officer will perform administrative duties under general direction including preparing documents, records and web materials, responding to queries, assessing and processing a variety of applications applying relevant policies, rules and guidelines, and sourcing solutions related to the effective, timely and compliant delivery of student administration services.
This role requires strong administrative and organisational skills to coordinate and undertake a range of operational activities on an ongoing basis.
Your key responsibilities will be to:
* deliver daily administration activities and services ensuring high quality, efficient and compliant administrative support is provided in a proactive manner to staff, students, clients and visitors
* ensure that appropriate action is taken on matters brought to the work area, and that issues are resolved effectively and efficiently
* provide sound advice, recommendations and solutions on student administration related matters
* maintain professional, productive and positive relationships with faculty administrative staff, academics and other internal stakeholders
* coordinate filing, e-filing and records management in line with University Policy.
The position may be affected by leave exclusion periods, work rotation and overtime
About you
The University values courage and creativity; openness and engagement; inclusion and diversity; and respect and integrity. As such, we see the importance of recruiting talent aligned to these values and are looking for a Student Administration Officer who has:
* an ability to work both independently and as part of a team
* the ability to take initiative and exercise sound judgement in resolving matters that may arise as part of normal daily work
* exceptional organisational and time management abilities, particularly when handling high volumes of enquiries and navigating peak periods with efficiency and composure
* working knowledge of Student Administration associated software programs, applications and databases
* advanced computer literacy skills, including Microsoft Office suite
* exceptional attention to detail and accuracy
* well-developed negotiation, conflict resolution, relationship building and influencing skills.
Work Rights
You must have unrestricted work rights in Australia for the duration of this employment to apply. Visa sponsorship is not available for this appointment.
Pre-employment checks
Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.
EEO statement
At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion, evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ+. We welcome applications from candidates from all backgrounds.
We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Gold employer. Find out more about our work on diversity and inclusion.
How to apply
Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.
For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply.
For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Nicole Turle, Recruitment Operations by email to
The University of Sydney
The University reserves the right not to proceed with any appointment.
Click to view the Position Description for this role.
Applications Close
Wednesday 10 December :59 PM