Employment Type: Permanent
Closing Date: 30 June 2026 11:59pm
Job Title: Telstra Retail: Customer Service & Sales Consultant – REGIONAL WA
Job Summary
As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
Responsibilities
* Provide an exceptional in-store customer journey.
* Collaborate with customers to identify suitable products and services.
* Deliver consultative sales solutions and support customers.
* Maintain knowledge of latest tech and gadgets, ensuring customers receive up-to-date guidance.
Qualifications
* The ability to easily build a connection with a variety of new and existing customers.
* An appetite to quickly develop customised solutions for customers.
* A drive to reach and exceed sales targets and KPIs.
* The hunger to learn and grow within the role and beyond.
* A positive and resilient approach to customer service within a busy environment.
* Experience in a customer‐facing role.
Benefits
* 30% off Telstra services.
* Exclusive discounts and offers across 240 brands and partners.
* Flexible, inclusive approach to parental leave.
* Unlimited access to 17,000 learning programs.
* Monthly performance rewards and recognition programs.
Locations
* Albany
* Busselton
* Esperance
* Geraldton
* Karratha
EEO Statement
We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.
We work flexibly at Telstra; talk to us about what flexibility means to you.
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