About the Role
The Senior Credit Analyst is responsible for assessing, managing, and monitoring credit risk across a national customer portfolio with credit limits up to $500,000. Reporting to the Credit Risk Manager, the role combines in-depth financial analysis with direct engagement and negotiation with customers and internal stakeholders. The Analyst will review financial statements, ensure customers trade within approved limits, conduct risk reviews, and oversee recovery actions when required.
* This is a permanent, full‐time position based in Alexandria, Melbourne or Brisbane with a hybrid working arrangement.
Key responsibilities
* Undertake and manage the credit assessment process for customers with credit limits of up to $500,000 prior to commencement of trading, as well as at contract renewals and extensions.
* Ensure customers trade within their approved credit limits by monitoring daily reports and taking appropriate action. This may include conducting credit reviews, seeking payment, or blocking accounts where required.
* Conduct customer credit reviews in response to dishonoured or late payments, credit reporting bureau notifications, adverse media, or BM information. Higher‐risk and extended trading customers are reviewed in line with policy.
* Promote and support effective engagement with Credit Analysts within the team, providing SME credit risk expertise and supporting broader business initiatives.
* Engage with internal stakeholders, including Business Managers, as well as external customers to obtain the information required to complete credit assessments.
* Negotiate directly with external customers, including SME owners, CFOs and senior management, along with other external parties as required.
* Oversee the recovery process for debts aged over 60 days overdue within the customer segment. This includes initiating and managing the appointment of debt collectors, supporting legal action for larger or more complex recoveries, and responding to credit reporting enquiries.
Qualifications & Experience
* Tertiary qualification in finance, accounting or economics.
* CA or CPA qualification, or currently working toward one, is desirable.
* A minimum of three years' experience in Credit Risk Management or an accounting or finance‐based role within a large organisation is essential.
* The ability to communicate effectively and influence across all levels of the business, including internal and external customers, is desirable.
* A strong understanding of marketing business channels and their customer requirements is essential.
* Well‐developed organisational skills are required, including the ability to work autonomously and manage multiple competing priorities to meet both customer and business needs.
* Our total remuneration is competitive. This is across base salary, car allowance, a company performance incentive, employee share offers and a 25% discount on Fuel for two privately used cars.
* We are flexible. Many of our teams have embraced hybrid work, balancing time spent remote working with time spent at an office to connect and work together where it adds value.
* Remote Working: Support for up to 3 months remote international working (conditional to 5 days paid leave for every 30 days of remote work).
* We value recognition. We have an internal recognition platform amplifying achievements of those who do great work and demonstrate our capabilities and values.
* Career development and learning opportunities including LinkedIn Learning and other tailored training solutions.
* Baby Care Package: financial and flexible support for parents transitioning back to work.
* Need some wheels? Novated Lease options are available.
* Invest in your future with the Employee Share Scheme.
* Leave Options: Flexible leave options include generous annual leave, optional additional purchased leave and wellbeing days throughout the year.
* Care for your Community: Spend one paid day a year volunteering with one of our Ampol Foundation partners.
We're an equal opportunity workplace. We not only embrace diversity and inclusion; we celebrate what makes you unique. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders (including if you identify as transgender). We also highly encourage Aboriginal and Torres Strait Islander peoples to apply for roles with Ampol.
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