Job Title:
Food Service Operations Manager
The Food Service Operations Manager plays a key role in overseeing all food and beverage operations, including the restaurant, bar, and catering services.
* This position involves leading a team of professionals to deliver exceptional customer experiences and drive revenue growth across all outlets and conference spaces.
* Key responsibilities include developing and implementing strategies to enhance guest satisfaction, managing inventory and stock control systems, and analysing financials to inform business decisions.
* Additionally, the Food Service Operations Manager will lead labour cost management, roster planning, and develop a high-performance team culture focused on engagement, development, and retention.
Responsibilities:
* Drive revenue growth by focusing on spend per cover, profitability, and sales growth across the restaurant and bar.
* Manage inventory, stock control, and expenditure through robust control systems.
* Analyse F&B financials, including spend per cover and profit margins.
* Lead labour cost management and roster planning aligned with budget forecasts.
* Build a high-performance team culture focused on engagement, development, and retention.