Workspace Cleaners is a rapidly growing commercial cleaning company with customers all over Melbourne.
We're looking for afull time Cleaning Supervisorto join our team of professional commercial cleaners.
This is not a head cleaner role. You'll spend the majority of your time coordinating our field team, managing client relationships, and driving quality across our site network.
If you've managed a mobile or field-based team before and you're looking for a role with real autonomy and a direct line to the business owner, you could be a great fit.
Responsibilitiesin the field (evenings and occasional days)
* Complete quality check-ins at client sites each week during cleaning hours (mostly evenings)
* Conduct 1-1 coaching and performance feedback with cleaners on a rotating basis
* Induction and training of new team members
* Set up new client sites with equipment and onboarding the assigned cleaning team
* Join staff for periodic detail cleans at key sites
* Coordinate and occasionally support specialist services including carpet and window cleaning (training provided if needed)
* Daytime site visits for supply drops, inspections, customer contact, and equipment management
* Shift coverage when team are absent or unavailable. You will be a backup, not the first choice for shift coverage.
Responsibilities from home (daytime coordination)
* Join our start and end of week ops check-ins with the scheduling team
* Be the first point of contact for our team of cleaners
* Coordinate cover for absent staff alongside our offshore scheduling team
* Flag hiring needs and interview shortlisted candidates for cleaner roles
* Maintain and update site cleaning plans as client requirements evolve
* Communicate with clients by phone and email, responding to feedback and requests
* Prepare quotes and estimates for specialist services and ad hoc client requests
* Proactively identify and propose specialist service opportunities across our existing client base
About you:
* Experience supervising or coordinating a field-based or mobile team
* Confidence having direct performance conversations with frontline staff
* Experience with carpet cleaning, window cleaning, or other specialised cleaning services is a bonus
* Strong communication with both clients and team members
* Comfortable working across daytime and evening hours, with travel across Melbourne
Other requirements:
* Police Check
* A car / drivers license to get between customer sites
* Ability to work a mix of daytime and evening hours
* Ability to travel to multiple customer sites across Melbourne
The role:
* Paid training and professional development opportunities.
* Penalty rates for after-hours and weekend work (estimated total earnings $60-65k + Super)
* Structured salary review at 6 months
Why Workspace Cleaners:
* We're a small business that takes operations seriously. You'll have genuine autonomy, clear expectations, and the ability to shape how this role evolves as the business grows.
* We're a Pro Purpose business. Our work helps fund water well repairs in Northern Uganda. Work with us knowing that you're contributing to something bigger.
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