Job Title: Assistant Store Manager
As a key member of our shop team, you will be responsible for creating unforgettable experiences for every customer.
Your focus will be on motivating your team and giving each customer a meaningful shopping experience. You will also be second-in-command, ready to fill in for the Store Manager and take charge when necessary.
Above all, you will be dedicated to driving store performance by ensuring excellent customer service, effective teamwork, and efficient operations every day.
You will act as a role model for your team and a true ambassador for our brand. You will support the Store Manager in creating a culture of trust, based on positive and constructive feedback.
You will help to recruit, hire, and retain a diverse and talented store team. You will coach your team members to help them feel more engaged while achieving their full potential.
Requirements:
* Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
* People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
* Experience in sharing knowledge to drive behavioural change and develop others.
* Decision making and problem-solving skills.
Benefits:
We offer a range of benefits, including:
* Training and development opportunities.
* Competitive bonus scheme.
* Rituals employee discount.
* Numerous wellbeing initiatives and EAP.
* Company & Team Events.
This is an exciting opportunity to join a supportive shop team and create unforgettable experiences for every customer.