We're looking for an exceptional individual to take on the role of Customer Service Representative. In this position, you will be the primary point of contact for internal and external customers requiring assistance.
About the Role
As a Customer Service Representative, your key responsibility will be to deliver top-notch customer service and support via phone calls, accurately interpret customer inquiries, and provide timely assistance.
Key Responsibilities:
* Deliver exceptional customer service and support via phone calls
* Audit and resolve customer queries in a timely manner
* Create and manage new customer profiles and update existing ones as required
* BUILD strong relationships with stakeholders to foster customer satisfaction and retention
* Maintain accurate records of all customer interactions and updates
Our Team
You'll be working alongside a dedicated team that values collaboration, innovation, and continuous improvement.