Sales Travel Consultant - Burwood, NSW
Job no: 531302
Brand: Flight Centre Brand
Work type: Full time
Location: New South Wales
Categories: Sales and Customer Service
About the role
Are you ready to turn your love of travel into a career that takes you further than you ever imagined personally and professionally? Your Flight Centre journey is uniquely yours – and we're here to champion it, celebrate it, and help it take flight. As a Flightie you're not just building a career – you're shaping a life filled with purpose, connection, and discovery. If you're looking for the next stamp in your career's passport – we're looking for Sales Travel Consultants across Australia who are keen to dazzle, discover and delight our customers! Navigate your career. Explore the world.
What you'll be doing
* Work full‐time, on‐site in one of our retail stores on a rotating roster across a 7‐day trade.
* Plan itineraries, book travel and convert enquiries into bookings in person, by phone and by email for our customers.
* Work towards individual KPIs and sales targets, selling whole holidays including flights, accommodation, car hire, tours, travel insurance, cruises, transfers and more.
* Build a customer base of new and returning customers from regular domestic bookings to lavish international holidays.
* Be the expert and assist customers with travel related questions including visas, best times to travel, what to pack, where to eat, what to avoid, etc.
* Enjoy a base wage plus an uncapped incentive payment structure where you earn a percentage of every sale, with no cap.
What we're looking for
* You're a seasoned traveler with a history of international destinations and you're the go‐to person in your circle for travel recommendations, tips, and tricks.
* Great organisational skills – you take notes, manage your calendar well, and respond quickly to customer phone calls and emails.
* Determination to meet sales targets and KPIs while balancing a workload in a high‐pressure environment.
* Enthusiasm, passion and warmth that makes customers want to book with you every time.
* A savviness with computers, ready to toggle between various complex systems to find the right flight and package options.
Benefits
Average earnings for a Travel Consultant in their first year are $70K, while Senior Consultants average $100K and Team Leaders average $138K annually – including superannuation and penalty rates.
Become a true expert – access industry travel discounts and qualify for sponsored "Familiarisation Trips" to explore new destinations and products worldwide.
Career opportunities in a network of brands and businesses across the globe – we promote from within.
Social: Embrace the famous Flight Centre culture at Reward & Recognition events throughout the year, including Global Gathering and EOFY Celebration.
Get qualified for free with a Certificate III & IV in Travel & Tourism (worth $20k) through Australian Apprentice Training – you may also be eligible for direct financial support while you study.
Thrive in a workplace that embraces individuality – come as you are.
We're committed to reconciliation through our Reconciliation Action Plan – supporting Aboriginal & Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave.
Application
To apply, click 'Apply Now' and your application will be reviewed by a real human. Successful candidates will be invited to a 15‐minute phone interview.
Applications close:
Equal Opportunity
Flight Centre is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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