Love Where You Work!
Metricon Homes, Australia's largest home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award‐winning living solutions for Australian families.
Coordinate key accountabilities to enhance sales team performance and customer experience by managing key individual responsibilities and business standards throughout the sales journey.
Weekend work is essential.
Responsibilities
* Support the sales team in executing the Sales Process with excellence, capturing and qualifying all leads while utilizing sales technology platforms such as Geosite, SQS, CRM and Dynamics 365.
* Provide quality customer service to visitors of the Display or when following up customers to progress the sales to the next stage in the process.
* Assist in the maintenance of Displays to the set standard, including stocking, replenishing and ensuring effective presentation of merchandise.
* Uphold Metricon brand and values by ensuring existing procedures, processes and relevant technologies are used correctly and efficiently.
* Support the sales team and respond to basic customer queries relating to products and services.
* Assist the Sales Manager as needed in the management of internal stakeholders and external stakeholders (including developers, financiers and land agents).
* Contribute ideas that improve the efficiency, effectiveness and productivity of the department through skill, knowledge, process and behaviour.
* Support the House and Land Manager in creating packages across Regional West in line with packaging directions as required.
This role requires a national police check to be undertaken on the successful applicant.
Benefits
* Work in our incredibly stylish and state‐of‐the‐art Robina office.
* No two days are the same in this role.
* Be part of Australia's leading home builder – #1 Home Builder for the 10th consecutive year.
* Supportive management team that cultures where you matter.
* Values – We're together, we're ready, we own it and we do it with care.
* On‐going learning and development opportunities to help build your skills and reach your potential.
* Mentoring and genuine opportunities for role progression, along with a competitive salary and salary package opportunities.
* Attractive housing discounts on our award‐winning homes.
* Programs supporting well‐being, including physical fitness, free flu vaccinations, nutrition and mental well‐being initiatives.
* 24/7 access to the LifeWorks confidential support program, including coaching for success and navigating personal and work challenges.
* Exclusive access to building discounts, supplier, trade and retail discounts through our rewards platform.
Qualifications
* Previous experience in a fast‐paced, customer‐focused role.
* Intermediate PC skills, including Microsoft Outlook, Word and Excel.
* Ability to set priorities and coordinate available time and resources for maximum effectiveness.
* Effective time‐management skills.
* Excellent communication skills (verbal, written, questioning and probing).
* Ability to work autonomously or as part of a team.
* Excellent organisational and time‐management skills.
* Motivated to achieve quality results.
* A positive, can‐do attitude.
Job Details
This 5‐day a week full‐time position includes weekend work: Saturday to Wednesday (Thursday / Friday off).
If you feel you have the knowledge, skills and experience to excel in this role, then apply with your cover letter and resume.
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