Client Manager, Workers Compensation Our Human Capital practice focuses on the provision of Consulting and Advisory services to our portfolio of valued corporate clients within Safety, Accident & Health, Life, Workers’ Compensation Private Health Insurance, Wealth and Talent specialisations.
Our Workplace Risk service offering continues to evolve as the workers’ compensation landscape changes and our clients seek greater innovation in People Risk.
We are looking for a Client Manager to join our Workers’ Compensation business and assist in driving growth within QLD and the broader national practice. Supported by award‑winning and industry‑recognised learning and development initiatives, and experienced management, you will use your consultative approach to provide outstanding service to our clients. Our services include workers’ compensation consulting, self‑insurance, Work, Health & Safety, data & analytics, psychosocial risk and risk state insurance placement, with the objective of protecting our clients, their employees and Directors & Officers.
This is a hybrid role with the flexibility to work both virtually and from our Queensland office.
What the day will look like
Support the execution of our national Workers’ Compensation strategy
Account Management and service delivery on our key accounts across QLD and nationally
Lead and develop strategies for growth and retention of our larger accounts, including co‑chairing of strategic forums
Assist our clients in reducing their frequency and severity of claims through targeted risk improvement initiatives, supported by insurer partners
Articulate insights and potential solutions drawn from our data and analytics tools and templates
Manage crucial interface with Client Service Support, Claims and our Global & Corporate and National Broking teams
Maintain key stakeholder relationships with Insurers, Regulators and internal Brokers
Skills and experience that will lead to success
A minimum of 5 years’ experience in a similar role with a strong technical understanding of national Workers’ Compensation
Demonstrated leadership capability, with keen interest in knowledge sharing and mentoring of colleagues
A keen entrepreneurial spirit, with demonstrated success in leading growth strategies
A strong network in the Workers’ Compensation insurance market
Organisational skills to meet deadlines in a dynamic environment
Demonstrated ability to work autonomously on projects and within a team setting
Strong ability to engage with stakeholders at varying levels
Demonstrated ability to analyse and interpret workers’ compensation data in order to articulate insights and potential solutions will be highly regarded
How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Our agile, inclusive environment allows you to manage your wellbeing and work/life balance, and we offer two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We provide a variety of working style solutions, and we call this Smart Working.
We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ReasonableAdjustments@Aon.com
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
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