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Senior technical support specialist

Newcastle
beBeeFieldService
Technical Support specialist
Posted: 27 November
Offer description

Job Opportunity:


Seeking a skilled Senior Field Service Technician to provide top-notch technical support and service excellence at customer locations.


This role involves performing scheduled tasks, preventative maintenance, break/fix repairs, and system diagnostics on-site. The ideal candidate will be responsible for conducting equipment installation, removal, upgrades, modifications, and game changes to gaming equipment at customer sites.


You will investigate and resolve complex system faults, performing repair work as needed. Close collaboration with the Service Manager and Field Services team is essential to ensure electronic gaming machines operate flawlessly.



Requirements:



* Valid Australian driver's license required.

* Able to obtain and maintain relevant state/territory gaming licenses.

* Excellent problem-solving, troubleshooting, and fault-finding capabilities necessary.

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