Transform Your Career with a Forward-Thinking Role
About Us Building a rewarding career in an innovative, fast-paced environment is an exciting opportunity for individuals who are passionate about making a difference. As part of our team, you will be a vital contributor to shaping the future of banking services.
The Role:
As a Senior Banking Consultant, you will play a key role in delivering exceptional customer experiences by adopting a relationship-based approach that prioritizes customer needs. You will work closely with customers to understand their financial requirements and provide expert advice on our range of products and services.
Responsibilities:
* Act as an ANZ products initiator and role model
* Eagerly support the Branch Manager in delivering our retail strategy and day-to-day branch operations
* Meet customer needs through the provision of home loan, insurance, investment products, and transactional services
* Take responsibility for 'knowing your customer' from a risk perspective
* Deliver the desired customer experience by adopting a positive relationship-based approach
What We're Looking For:
To succeed in this role, you will ideally bring:
* Prior experience in developing strong relationships in a customer-focused role
* Significant experience in financial services, preferably within the retail banking sector
* Excellent communication and interpersonal skills
* Leadership and coaching capabilities
* Experience in being an influential user and promoter of technology
* Ability to multi-task and adapt to change and ambiguity
Why Join Us?
We offer a dynamic and supportive work environment where you can grow and develop your skills. Our people are at the heart of everything we do, and we're committed to building a workplace that reflects the diversity of the communities we serve.
We Offer:
* A range of flexible working arrangements to suit your needs
* Access to health and wellbeing services and discounts on selected products and services
* A commitment to building a diverse and inclusive workplace