A leading global technology service provider is seeking an experienced Service Design Lead to provide strategic leadership in a large-scale digital transformation project. This role requires someone with extensive experience in service design, strong leadership skills, and proficiency in tools like Miro and Figma. The successful candidate will collaborate with multidisciplinary teams to shape and deliver user-centered designs that align with government digital standards, while working in a hybrid model requiring some onsite presence in Canberra.
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