Network Design and Architecture Lead
This role involves overseeing a global team that validates and implements network designs. Key responsibilities include managing the design validation process, ensuring delivery excellence, meeting business requirements, and acting as an escalation point for operational issues.
The successful candidate will be responsible for leading EY's Office Connect Team (Engineering and Delivery). This includes managing a global team that validates and implements designs, lab testing, product certifications, and oversees delivery of services to Member Firms.
Key Responsibilities:
* Technical Lead for all global Wi‑Fi designs
* Strategic thinker with understanding of end-user business requirements
* Delivery expertise ensuring all solutions are fully tested, documented, and represent industry-leading solutions
* Forward thinking – understands current and Next-Generation technologies
* Experience managing global teams and suppliers
* Risk management and continuous improvement for the firm
* Leadership in advanced network monitoring tools and AI
* Experienced in program management, product development, piloting, testing, global deployment, and post-implementation validations
Management Responsibilities:
* Lead global engineering and deployment team
* Develop relationships with approved suppliers/equipment manufacturers
* Collaborate with business leaders, member firms, and partners on innovative solutions aligned to business requirements
* Present industry-leading technological advancements that drive quality of services and secure services aligned with continuous-improvement strategy for end-user performance (SLAs, KPI, AI, and advanced monitoring)
Required Skills and Qualifications:
* 15+ years of experience leading network design and architecture teams, with a high focus on customer experience
* Bachelor's degree in computer science/engineering or related discipline, plus industry accreditation or equivalent work experience; Master's degree preferred
* Advanced skills in planning, designing, and troubleshooting complex network environments
* Track record of customer focus, based on openness, trust, and delivering on promises
* Time-management skills to manage multiple large, complex projects simultaneously
* Strong interpersonal and team-working skills across matrixed client, supplier, and geographically dispersed virtual teams
* Data-guided, analytical approach with ability to formulate and translate insights into action with measurable results
* Excellent understanding of Office Connect product portfolio and ability to facilitate its growth and adoption across regions
* Demonstrated ability to communicate complex technical information to a diverse business audience
* Experience developing, managing, and presenting business cases and strategic plans
Benefits:
We offer a comprehensive compensation and benefits package with medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Flexible vacation policy and EY Paid Holidays are included.
Relationships:
* Office Connect lead and trusted advisor for I&O organization, BRM/Member firm stakeholders globally, hardware supplies, professional service vendors, WAN, Infosec, EY Supply Chain Services (contract management)
Team Management:
* Leading EY teams comprising engineering, reporting, and management of Kyndryl resources