Overview
Crown Resorts is a great place to visit, and an even better place to work, where you can play your part in creating fun, memorable, world‐class experiences for our guests and our people. We value passion, optimism, and an appetite for change – for the better.
Role Summary
As a Workday Learning Senior Analyst, you'll take ownership of stabilising and optimising Crown's Workday Learning environment following go‐live, ensuring it is fit for purpose, well governed and ready for long‐term success.
This 12‐month contract role is ideal for a hands‐on Workday Learning specialist who enjoys bringing structure, resolving complexity and building capability. It can be based in Melbourne or Sydney.
Responsibilities
* Stabilise and optimise the Workday Learning environment post go‐live, resolving configuration gaps, data issues and user experience challenges.
* Configure and enhance learning programs, curricula, rules, notifications and reporting to meet compliance, regulatory and operational requirements.
* Establish and embed governance frameworks, processes, documentation and quality standards for Workday Learning.
* Support content owners to manage, standardise and maintain a clean and accessible learning content library.
* Partner with Learning, People Systems, IT and external Workday partners to resolve issues and deliver enhancements.
* Strengthen reporting and audit readiness, ensuring confidence in learning data for regulators and auditors.
* Build internal capability by upskilling People Systems team members through documentation, coaching and knowledge transfer.
* Prepare BAU playbooks and handover materials to enable sustainable ownership beyond the contract period.
* Monitor Workday releases and continuously improve system efficiency, automation and compliance outcomes.
Qualifications
* Strong hands‐on experience configuring and administering Workday Learning.
* Proven experience stabilising or optimising systems post go‐live in a complex environment.
* Solid understanding of LMS concepts, content structures, metadata, SCORM/xAPI and reporting.
* Experience working across HRIS, Learning or People Systems in medium to large organisations.
* Strong analytical and problem‐solving skills, with the ability to bring clarity to ambiguity.
* Experience creating governance models, process documentation and operational playbooks.
* Demonstrated capability to upskill teams and deliver effective knowledge transfer.
* Excellent stakeholder engagement and communication skills.
* A degree in HR, Education, IT, Business or a related discipline (desirable).
* Workday Pro Learning certification highly regarded.
EEO Statement
Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.
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