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Senior Field Service Manager
role at
KONE
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At KONE, you'll find innovation that goes somewhere. We see a future of smart cities. As an innovation leader in the elevator and escalator industry, our award‑winning products and solutions continue to push boundaries, rethinking how we use buildings for life, work and play.
We’re looking for a
Senior Field Service Manager
to join our service team in
Melbourne, Victoria. In this position, you will supervise and co‑ordinate the activities of field technicians in our service team, using your ability to manage people and resources, engage proactively with customers and motivate your team.
What will you be doing?
Planning and delivering repair/maintenance works
Monitoring material inventory control and technician rostering
Managing performance and skill development of the team including shift and escalator crews
Spending time out in the field developing business relationships
Developing and maintaining customer satisfaction
Are you the one?
Experience from construction, facilities management or vertical transport industries
Proven success in coordinating multiple tasks across multiple teams
Strong commitment to safety in the workplace
Ability to interact with customers and ensure positive impact
High emotional intelligence
What do we offer?
Enjoy career progression opportunities within a global organisation
Access a range of benefits that engage and motivate our employees and help us make KONE a great place to work
Employee discount scheme saving $$ on cost of everyday living items
Novated Leasing, ability to purchase leave, extra super and a car space
Grow with comprehensive learning and development programs covering a wide range of professional skills
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co‑workers trust and respect each other and good performance is recognized. In being a excellent place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on www.kone.com/careers
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Melbourne, Victoria, Australia.
Seniority Level Senior
Employment Type Full-time
Job Function Other
Industries Industrial Machinery Manufacturing
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