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MGIB Insurance Brokers is a long-standing brokerage based in Bunbury, Western Australia. With decades of industry experience, we're known for delivering personalised, reliable service. We take pride in providing tailored risk solutions and being there for our clients when they need us most.
About the Role
Due to continued growth at MGIB, we're looking for a well-rounded Claims Manager to join our dynamic claims team. This a wonderful opportunity for an experienced insurance professional who has a passion for helping clients and making a difference. As a claims manager at MGIB you will be the critical point of contact between the company and our customers, providing guidance and support to ensure a timely, accurate, and efficient claims service. The role involves day to day management of all general insurance claims from lodgement through to finalisation, along with maintaining key stakeholder engagement and building industry relationships. Our ideal candidate will be customer focused and can work collaboratively in a team environment. We welcome both full-time and part-time applicants (minimum 3 full days per week, preferably consecutive).
What We're Looking For
Experience in claims lodgement and knowledge of end-to-end insurance claims processing
Exceptional customer service and problem-solving skills
Detail-oriented with the ability to manage priorities and maintain compliance
A genuine desire to help others
Honesty, reliability, and integrity
What We Offer
Full training and ongoing mentoring from an experienced Claims Manager
A stable and secure role in a respected local business
A supportive, collaborative, and friendly team environment
Real opportunities for career development and progression
If you\'re ready to take the next step in your career with a company that values your growth, we'd love to hear from you.
Apply now via SEEK with your resume and a short cover letter outlining why this opportunity is right for you.
Applications from any recruitment agencies will not be considered.
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Your application will include the following questions:
* Which of the following statements best describes your right to work in Australia?
* How many years\' experience do you have as a Claims Manager?
* Have you worked in a role which requires a sound understanding of claims management processes?
To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.
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