We are seeking an experienced Insurance Repair Coordinator to support our expanding insurance division. Based in our modern Burleigh Heads office, you will manage end-to-end insurance repair projects, working closely with major insurers, contractors, and clients to deliver outstanding outcomes.
If you're someone who takes initiative, thrives in a fast-paced environment, and is eager to build a long-term career in the insurance construction sector, we'd love to hear from you. This is a great opportunity to join a company where your ideas are valued, your growth is supported, and your contribution makes a real impact.
Responsibilities
* Responding to enquiries from clients (Insured, Insurer, Loss Adjusters) via phone, email, and online portals
* Preparing contracts and scope of works for building projects
* Scheduling assessments and inspections for clients and estimators
* Processing job requests and updating both internal systems and client portals
* Liaising with clients and insurance companies to ensure seamless communication
* Providing milestone updates across internal and external systems
* Assisting Building Coordinators and providing administrative support to the Operations and Office Managers
* Assisting with invoicing of claims
* Issue work orders for trades
* Performing ad hoc duties and errands as required
Qualifications
* A positive attitude and a willingness to learn
* Strong communication and interpersonal skills
* Excellent time management and attention to detail
* Proficiency in using Microsoft Office suite (Word & Excel)
* Honest, reliable and punctual
* Current Driver's Licence and own transport
* A team player with a "can-do" attitude and professional approach
Please submit your resume and a cover letter via "seek - Apply NOW" telling us why you'd be a great fit for this role. Please note only shortlisted applicants will be contacted. No agencies please. Applicants must have the right to work in Australia.
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