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Customer experience leader

Griffith
beBeeLeadership
Posted: 6 December
Offer description

Assistant Manager Job Description

As an Assistant Manager, you'll play a pivotal role in driving sales and KPIs, coaching the team, and delivering exceptional customer service. You'll be responsible for creating a dynamic store culture while developing your leadership skills in a fast-paced retail environment.

* Support the Store Manager in driving store performance by achieving sales targets and maintaining visual merchandising standards.
* Motivate and inspire the team to deliver outstanding results in sales and customer experience.
* Monitor and analyze store sales performance daily, weekly, and monthly – celebrate successes and identify areas for growth.
* Manage rosters and wage spend in line with operational efficiency.
* Coach and mentor team members, driving high morale and ongoing training.
* Oversee stock levels, store presentation, shrinkage control, and operational excellence.
* Ensure compliance with all OH&S policies and relevant state and national legislation.

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