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Desktop and network officer (wilberforce)

Hawkesbury City Council
Posted: 27 November
Offer description

Location: Windsor, NSW

Department: Information Services

Employment type: Full-Time

Work Arrangement: Hybrid

Be passionate. Be progressive. Hawkesbury City Council.

Temporary Full time position until January 2027

9 Day Fortnight

Fitness Passport Option + On-Site Parking

Hawkesbury City Council is the largest local government area in metropolitan NSW covering 2,800 square kilometres, incorporating both urban and rural communities. We are committed to working together to deliver outcomes for the community through innovation and best practice.

Hawkesbury City Council strives to be an inclusive workplace for all people. We welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTIQ+ community, veterans and people with disabilities.

The Role This is an exciting position within the Information Services branch. The position reports to the Senior Network Administrator and is based in Windsor NSW. The purpose of this position is to support the branch in maintaining, developing, and securing the corporate IT network with a particular focus on Council's desktop and laptop fleet. This includes planning and implementing hardware replacements, testing and integrating systems, maintaining technical documentation, ensuring secure and reliable network operations, and providing appropriate user access. The role also contributes to IT Planning, supports team members, works with the IT Help Desk, and assists with problem resolution to ensure reliable and modern IT services across the organisation.

About You You demonstrate strong communication skills with the ability to support both technical and non-technical users. You manage time effectively and work well, delivering under pressure. You take ownership of issues, think clearly and analytically, and stay self-motivated while using initiative to meet deadlines.

Tertiary qualifications in Computer Systems or equivalent work experience

Demonstrated technical experience in computer, networking and system configuration using Microsoft operating systems

Demonstrated ability to troubleshoot network-related problems using standard tools

Systems integration experience with a diverse range of operating software and disciplines including PC’s for both internal and remote access

Experience in ITSM application administration, system design and integration, cross-team collaboration, and stakeholder communication

Demonstrated experience with Microsoft 365 admin, Intune configuration, endpoint security principles in a hybrid Azure AD environment

Demonstrated ability to document IT standard configurations, processes and procedures at both a technical and end user level

IT administration experience, including leasing, contract monitoring and asset allocation

The right to live and work permanently in Australia

Class C Driver's Licence

WHS General Construction Work in NSW

Working with Children Check (WWCC)

Successful applicants will be required to undergo background (police) checks and medical declaration

The Rewards There are many benefits to working at Hawkesbury Council, including:

Great working environment

Fortnightly Rostered Day Off

Health and Wellbeing Program

Employee Reward and Recognition program

Fitness Passport Option

Social Club - BBQs, Christmas parties, raffles and activities

Employee Assistance Program for employees and their family

To Apply For further position details, including the selection criteria and how to apply, visit our website www.hawkesbury.nsw.gov.au

Please allow 4 weeks from the closing date for processing of your application.

Applicants who don’t address the selection criteria may not be considered for this position.

Please note that the canvassing of Councillors in relation to these matters will automatically disqualify the applicant from this process.

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