Forward Networks, Inc. is seeking a Customer Care Engineer (Technical Support Engineer) to provide exceptional post-sales support and technical leadership. This remote position in Australia requires 3+ years in technical support, strong networking fundamentals, and excellent problem-solving skills. You will triage technical issues for top customers and collaborate across teams. Ideal candidates will have hands-on experience with multi-vendor networks and the ability to work with various customers. The role offers the chance to shape the future of networking.
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