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Administrative & customer service clerk (fast-paced, team-oriented)

Kwinana
Solo Resource Recovery
Customer Services agent
Posted: 4 June
Offer description

Solo Resource Recovery is a family‐owned and operated business that provides waste removal and recycling services across Australia. We are currently seeking an experienced, part‐time Administration/Customer Service Clerk to join our team at our office in Naval Base, WA.

Benefits include:

* Company uniform provided
* Full on‐the‐job training
* A professional, team‐oriented work environment
* Job security with a long‐standing, family‐owned waste management company
Key Responsibilities
* Generating and sending accurate invoices to customers
* Reconciling weigh bridge tipping dockets
* Processing supplier invoices, ensuring correct general ledger coding and categorisation
* Monitoring and acting on the administration email inbox
* Responding to customer enquiries received via email or phone in a professional, proactive manner, ensuring all issues are thoroughly investigated and resolved appropriately
* Serving as a point of contact for all internal and external customers, operational teams, and other departments
* Maintaining accurate filing and archiving of required documentation
Qualifications
* Strong administration and computer literacy skills
* Effective time management and ability to multitask efficiently
* Excellent customer service and interpersonal abilities
* High attention to detail with a strong focus on accuracy
* A problem‐solving mindset
* The ability to work both independently and as part of a team
* Previous industrial services or waste industry experience is desirable

This is a fantastic opportunity for someone who enjoys working with numbers, has strong administrative skills, and thrives in a collaborative, fast‐paced environment. In this role, you will play a key part in supporting our team with general administrative tasks and ensuring the smooth day‐to‐day operation of our Naval Base Depot.

All successful applicants will be required to undergo a pre‐employment medical, which includes a drug test.

Please note – only shortlisted applicants will be contacted.

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