Reo Group in Adelaide is seeking a Level 1 IT Support professional to join their team. You will handle hardware, software, and network issues through logging and resolving support tickets. Key responsibilities include guiding users through troubleshooting, documenting escalations, and maintaining a knowledge base. You should have experience in a support environment and familiarity with ticketing systems like Jira or Zendesk. This role offers a supportive team atmosphere focused on growth and user success.
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