Position
Student and Academic Administration Officer – Full‐time (100%), Permanent.
About the Role
Support administrative functions of the School of Mechanical and Mining Engineering, assisting students, academic staff, and professional colleagues within the School.
Key Responsibilities
* Provide high‐level administrative support to students, academic staff, and colleagues within the School.
* Deliver timely, accurate advice in line with university policies, procedures, and legislation.
* Act as first point of contact for enquiries, resolving routine and complex matters.
* Process student administration: applications, extensions, deferred exams, enrolment, and remarks.
* Support academic administration: course profiles, Blackboard updates, exams, and grade processing.
* Coordinate meetings, projects, and events; maintain systems and procedures and drive continuous improvement initiatives.
Qualifications and Experience
* Undergraduate degree in a relevant discipline or equivalent combination of experience, education, and training.
* Experience providing high‐quality administrative and customer‐service support in a high‐volume environment.
* Excellent attention to detail, accuracy, organization, time‐management, and problem‐solving skills.
* Ability to manage competing priorities, exercise sound judgement, and work independently and collaboratively.
* Strong written, verbal, and interpersonal communication skills, including communication with staff and students from diverse cultural backgrounds.
* Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
* Knowledge of student and academic administration processes and university policies, or ability to rapidly acquire such knowledge.
Compensation and Benefits
Base salary in the range $83,776.44 – $93,121.41 plus 17% super (HEW Level5), based at StLucia Campus – Brisbane. Benefits include up to 26weeks paid parental leave, 17% super, 17.5% leave loading, flexible and hybrid working options, health and wellbeing programs, discounted study‐for‐staff program, on‐campus childcare, affordable parking, and salary packaging.
Equality, Diversity and Inclusion
We are dedicated to equity, diversity, and inclusion. We welcome applications from candidates who may not meet every criterion but can demonstrate potential. We support accessibility needs throughout the recruitment process.
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