Overview
Assistant Store Manager I OPSM | Canberra City, ACT. OPSM Canberra is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. No optical experience is required — we provide world class training to ensure you feel supported and confident delivering an exceptional customer experience. Join us in guiding customers through styling and personalising high-fashion frames with luxury brands such as CHANEL, Ray-Ban, PRADA, Gucci, Tiffany & Co, and more. In Australia and New Zealand we operate the iconic retail and eye care brands including Sunglass Hut, Oakley, OPSM, Ray-Ban and Laubman & Pank. Our global team of around 190,000 employees works to help people see more and be more.
As an inclusive, team-first company, we value flexibility and equal opportunity for all, and we're committed to creating a safe and inclusive environment for our team and customers.
Your Responsibilities
* Support, coach, and motivate your team to meet and exceed store targets.
* Cultivate a culture of continuous improvement through coaching and training.
* Act as Store Manager when required, including opening and closing the store.
* Deliver memorable customer service and exceptional product knowledge.
* Implement brand visual merchandising strategies and promotional changes.
* Create a safe working environment for your team and customers.
About You
* Previous supervisory/leadership experience, ideally in a retail environment
* Proven experience meeting and exceeding sales targets/KPIs
* Exceptional time management and organisational skills
* Confidence to provide and accept feedback to your team
* Ability to provide an exceptional customer experience
Benefits
* Uncapped, monthly bonus scheme
* Generous yearly $1,500 product allowance and Family & Friends discounts of up to 50% off across all brands
* Up to 50% off Oakley eyewear and apparel throughout the year
* Local and global volunteering opportunities through OneSight, including leave and the option to become a global ambassador
* Discounts on health insurance, gym memberships, and various retail brands, plus access to free counselling through our Employee Assistance Program
* Clear career pathways with national and global progression opportunities
#J-18808-Ljbffr