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Administrator (crisis & resilience fund)

Somerset
Citizens Advice
Posted: 6 June
Offer description

Role Overview

As our CRF administrator you'll be an integral member of the team. You will receive, check and process/administer Crisis Payment applications, updating our systems as you go. To do this you'll need to be capable of dealing with a range of administrative tasks methodically and accurately.

Key Responsibilities

* Receive, check and process/administer Crisis Payment applications, updating systems
* Complete assessments of need, identify urgency, and refer clients for further action, support, or intervention to aid their longer-term financial resilience

Qualifications

* Methodical and accurate in handling a range of administrative tasks
* Empathetic and person-centred
* Good time management skills
* Ability to think on your feet
* Ability to work independently but collaboratively, proactive and initiative essential
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