Job Overview
We are seeking a Quality & Compliance Officer to support food safety, ethical sourcing, and quality assurance activities across our business. Reporting to the Quality & Compliance Manager, this role plays a key part in maintaining compliance with regulatory, customer, and internal standards while supporting the effective operation of our Quality Management System (QMS).
This is a mid-level opportunity suited to someone with experience in food safety, quality, or compliance who is looking to take ownership of key activities and contribute to continuous improvement across a national operation.
Responsibilities
* Support supplier compliance and ethical sourcing, including maintaining documentation and audit readiness
* Assist with food safety and quality activities, including incident management, investigations, and customer queries
* Monitor and escalate quality data, product issues, and compliance risks
* Maintain and improve the Quality Management System (QMS), including documentation, audits, and training records
* Support testing programs, packaging initiatives, and label compliance
* Contribute to reporting, data accuracy, and continuous improvement initiatives
Qualifications
* Relevant tertiary qualification in Quality Management, Food Science, Agriculture, or similar
* Experience in food safety, agriculture, or horticulture environments
* Exposure to frameworks such as SEDEX, FairFarms, or similar (desirable)
* Knowledge of HACCP, Freshcare or related certifications (desirable)
* Strong communication skills with ability to manage documentation and reporting
* High attention to detail and data accuracy
* Sound problem-solving capability, including root cause analysis
* Proficiency in the Microsoft Office Suite (Excel, Word, PowerPoint)
* Ability to travel interstate occasionally
Benefits
* Workplace Flexibility: We believe in giving staff a better work life balance and offer hybrid work arrangements.
* Paid Parental Leave: Up to 12 weeks' pay for the primary carer and up to 2 weeks for the secondary carer.
* Mentoring and Coaching: Programs designed to support your professional development with our local and global teams.
* Employee Perks: Service recognition awards and access to perks and discounted products through our recognition program.
* Annual Health Program: Seasonal flu shots onsite.
* Study Leave: Support your educational pursuits.
* Employee Assistance Program (EAP): Tailored well-being programs, confidential advice and big brand discounts.
* Novated Car Lease: Enjoy the convenience and savings on a novated lease.
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