Regional Operations Manager
Work type: Permanent – Full Time
Location: Narngulu (Geraldton, WA)
Department: Transport Operations & Logistics
About the Role
As Regional Operations Manager within Aurizon's Bulk West team, based in Narngulu, you will lead the safe and efficient day‐to‐day running of our rail operations. Reporting to the General Manager, you will support frontline leaders, build strong customer relationships, and ensure services are delivered safely, reliably, and efficiently.
Responsibilities
* Lead daily rail operations within the Mid‐West network, ensuring the safe and efficient movement of freight.
* Promote a strong safety culture and ensure safe work practices are consistently followed across the team.
* Support and develop frontline leaders and employees to achieve strong people, safety, and performance outcomes.
* Work closely with customers to meet service expectations and maintain positive working relationships.
* Monitor operational performance, resources, and costs to support efficient service delivery.
* Identify and implement practical continuous improvement initiatives across the operation.
* Manage operational risks and respond effectively to day‐to‐day challenges as they arise.
* Contribute to planning and decision‐making for the site and broader regional operation.
* Build strong internal and external relationships that support safe, reliable operational outcomes.
Qualifications
* High personal integrity and a strong commitment to safety leadership.
* Demonstrated experience leading operational teams and supporting positive change.
* Sound commercial awareness and the ability to manage operational performance and costs.
* Strong interpersonal skills with the ability to engage, support, and motivate teams.
* Strong problem‐solving and analytical skills, with the ability to use data to improve performance.
* Experience delivering customer‐focused outcomes in an operational environment.
* Effective written and verbal communication skills.
* The ability to build collaborative working relationships with internal and external stakeholders.
Benefits
* Career development and growth opportunities.
* Access to mentoring and development programs.
* Discounts on selected health insurance, personal travel, gym memberships, vehicles, and retail brands.
* Parental leave support and super booster benefits.
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