Probe Asia Pacific Pty Ltd in Joondalup is seeking an Operations Manager to lead their contact centre for Western Australia's largest electricity and gas provider. In this role, you will foster a high-performance culture, mentor Team Leaders, and drive positive change through data insights.
The ideal candidate will possess extensive experience in contact centre leadership, exceptional communication skills, and a strategic mindset. Probe CX emphasizes diversity and the human element in customer experiences, offering a vibrant workplace where everyone can thrive.
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