Position Overview
Raytheon Australia seeks a Field Services Representative for the JP9347 Joint Interface Control (JIC) System Project. The role involves providing technical support for the JIC System to Australian Defence Force partners, helping users understand the system, and resolving technical issues.
Key Responsibilities
* Provide on-site, field, and helpdesk support to ADF operators and maintainers.
* Perform maintenance duties on the JIC System, including upgrades and issue resolution.
* Ensure compliance with Defence and Raytheon policies relating to Global Trade, EHS&W and Finance.
* Coordinate travel arrangements with the customer as required.
Skills, Experience and Qualifications
* A recognized qualification: Certificate IV in Training and Assessment.
* Minimum 6 years of experience in complex IT system maintenance and administration.
* Previous Level 2 or Level 3 Network Engineer experience administering a bespoke network.
* Understanding and application of IT systems, networks, user administration and software management.
* Desirable knowledge of radio frequencies, networking, modems, and communications technologies.
* System Administration qualifications: CCNA/P or equivalent, Windows/Domain (MSCA or equivalent), VMware (VCP or equivalent), SIEM.
* Desirable experience in a Defence training environment.
Additional Information
Applicants must be willing to undertake interstate travel in support of customer needs, sometimes for extended periods of up to two to three weeks at a time.
Successful candidates must be eligible to obtain and maintain an NV2 Security clearance. Eligibility can be found at http://www.defence.gov.au/agsva.
Benefits
Flexible work options, career growth opportunities, access to best practice tools, systems and processes, and tailored learning and development opportunities.
Equal Employment Opportunity Statement
RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.
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