Job Overview
The role of Customer Service Assistant is pivotal in delivering exceptional customer service. Key responsibilities include processing sales transactions, addressing customer queries, promoting products, and ensuring a smooth store operation.
* Transaction handling at the counter and internally
* Phone inquiries and orders management
* Customer sales order and credit return processing
* Daily deliveries coordination
* Collaboration with the warehouse team for accurate order fulfillment and timely dispatch
* Sales administration tasks, including data entry
Requirements
Aspiring candidates should possess excellent communication skills, ability to multitask effectively, maintain attention to detail, and demonstrate strong negotiation and presentation skills to influence decision-making. Time management and efficiency are essential attributes for this role.