We are looking for passionate people who love caring for their property and livestock as well as their pets. Our Petstock Country stores offer an additional range of locally tailored and affordable rural products, welcoming service and expert advice, enabling our customers to care for their animals and land with ease and enjoyment. Petstock Country was created to serve our rural communities and to continue to provide world class customer service that Petstock is renowned for.
Why Petstock is the Place for You
Free access to mental health, financial & wellbeing support services through our Sonder service. Opportunity to purchase up to 2 weeks of Additional Paid leave and 4 weeks of paid parental leave. Health and wellness services at a great corporate discount. Exclusive access to Workplace Banking.
Your Day at Petstock
A Peek Into Your Petstock Day: Provide exceptional customer service where you and your customer will have memorable, meaningful interactions. Through the knowledge you gain, you will inspire and educate customers on the best care and products for their pets. Complete memorable sales transactions, aiming to reach set store sales goals. Maintain a consistently high standard of store presentation while ensuring that new stock is promptly and accurately displayed whilst also ensuring we are replenishing our stock. Demonstrate initiative by actively keeping your knowledge up to date on pet care, products, and services current. Contribute to a fun, supportive culture instore where the team loves coming to work each and every day. Strong safety mindset with commitment to create a culture of safety within your team.
Responsibilities
* Provide exceptional customer service and create memorable interactions with customers
* Educate customers on the best care and products for their pets
* Complete sales transactions and meet store sales goals
* Maintain store presentation and display new stock accurately and promptly
* Replenish stock as needed
* Keep knowledge up to date on pet care, products, and services
* Contribute to a supportive team culture
* Promote and maintain a strong safety mindset within the team
Qualifications
* Passion for animals and commitment to excellent customer service
* Experience in a similar retail environment
* Demonstrated drive to achieve and exceed sales targets
* Strong interpersonal skills and ability to build rapport with customers and team
* Physically fit, able to lift products up to 20kg
* Flexibility to work weekends and public holidays
Benefits
* Access to mental health, financial and wellbeing support services (Sonder)
* Option to purchase up to 2 weeks of Additional Paid leave
* 4 weeks of paid parental leave
* Health and wellness services at a corporate discount
* Exclusive Workplace Banking access
Diversity & Inclusion
We are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all. We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves. At Petstock we strive to support the communities we are part of and aim to hire candidates from the same geographic region (typically within an 80km radius) to strengthen community connections and support local economies.
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