Job Description – General Administrative Support Officer (0000BAQO)
Job Title
General Administrative Support Officer – 0000BAQO
Work Type
* Temporary Full‐Time up to 12 months
Location
Surry Hills Police Area Command, Sydney Region – Sydney East
About the NSW Police Force
The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support sworn officers providing a range of law and order services 24 hours a day, seven days a week to the socially, geographically and culturally diverse community of NSW.
About the Role
The General Administrative Support Officer provides efficient and effective general administration, clerical support and receptionist services with a focus on quality services to commands and business units.
Key Responsibilities
* Deliver clerical and administrative support to staff and clients.
* Manage front‐desk reception duties and telephone enquiries.
* Maintain accurate records and filing systems.
* Support quality service delivery to commands and business units.
Qualifications and Eligibility
* Must be a permanent resident of Australia or a New Zealand citizen.
* Successful candidate will undergo a National Police criminal history check and obtain and maintain a Security Clearance as determined by the NSW Police Force.
Application Requirements
* Submit electronic application via the I Work for NSW website.
* Include a cover letter (maximum 2 pages) and an up‐to‐date resume detailing relevant skills and experience.
* Answer the following target questions within the online application:
o Target Question 1: Provide an example of proactively responding to changing circumstances and managing competing priorities.
o Target Question 2: Describe a complex customer service issue that was resolved under pressure, your approach, steps taken, and outcome.
Benefits
* Flexible work options.
* Opportunity to purchase leave.
* Annual leave loading.
* Corporate wellbeing programmes including seminars and the Fitness Passport.
* Salary packaging options via superannuation contributions or a novated vehicle lease.
Remuneration
Base salary ranges from $75,728 to $82,329 plus employer's contribution to superannuation of 12% and annual leave loading.
Diversity Commitment
The NSW Police Force values diversity and is an employer for a wide range of backgrounds, including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ individuals, people with disability, neurodiverse individuals, culturally and linguistically diverse communities, and all ages.
Individuals with a disability, Aboriginal or Torres Strait Islander, or transgender or gender diverse applicants may contact the respective inclusion teams for support.
Other Information
We may use this recruitment to create a Talent Pool for future roles over the next 18 months. Thank you for your interest in this role.
Contact Emily Nolan, hiring manager, at (02) 9265 4318 for further information.
We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture.
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