Job Description
* We are seeking a skilled professional to fill the role of Senior Customer Service Officer. The successful candidate will provide high-level support to our Community Service Centre.
* The ideal candidate will possess excellent communication and problem-solving skills, as well as the ability to work in a fast-paced team environment.
Key Responsibilities
* Reception and administrative tasks
* Minute taking and documentation
* Liaising with stakeholders and colleagues
* Working across various databases and systems
Requirements
* Experience working in high-pressure environments
* Proficiency in technology and software applications
* Ability to maintain confidentiality and discretion
Benefits
* Opportunity to work in a dynamic and supportive team environment
* Chance to develop new skills and expertise
* Competitive salary and benefits package
Pre-Employment Checks
* National Criminal History Record Check
* Working with Children Check clearance
About the Role
* This is an exciting opportunity for a motivated and customer-focused individual to join our team.
* The successful candidate will be responsible for providing exceptional service to our clients and stakeholders.