Development Support Officer
Location: Tamworth, NSW
Type: Full‐time (35‐hour week)
Responsibilities
* Deliver professional and courteous customer service to external clients regarding planning, building, engineering and property matters.
* Support internal teams with accurate administration, property information management and technical assistance.
* Contribute to the development and implementation of operational efficiencies across the Division.
* Assist in the management of online and electronic services, GIS systems and development‐related transactions.
* Maintain accurate records and help apply relevant legislation, standards and local policies.
Qualifications
* Demonstrated capability (typically 3‐5 years) in applying relevant legislation, codes and standards, including:
o Environmental Planning and Assessment Act 1979 and Local Government Act 1993
o Building Code of Australia and National Plumbing and Drainage Code
o Road naming and street numbering standards
* Understanding and assistance of the Division's operating environment, including property information, electronic and online services, GIS and receipt of development related payments.
* Exceptional customer service skills, including conflict resolution and problem analysis.
* Effective teamwork, work prioritisation and time‐management.
* Proficiency with Microsoft Office programmes.
* Monitoring and maintaining a safe workplace.
Essential Criteria
* NSW Driver's Licence.
* Certificate III in Business Administration or equivalent.
Desirable Criteria
* Basic training in the Building Code of Australia, Environmental Planning and Assessment Act 1979 and Property Information Systems/GIS.
Benefits
* Salary: Grade 9 – $1,243.30 to $1,345.40 per week plus 12% superannuation.
* Flexible working arrangements considered by mutual agreement.
Other Information
* Shortlisted applicants will be required to undertake a pre‐employment medical screening including alcohol and other drugs testing.
* We are an Equal Employment Opportunity Employer committed to a diverse, respectful, safe and inclusive workplace. We encourage applications from all backgrounds and ages, including Aboriginal and Torres Strait Islander, LGBTIQA+, people with disabilities and other diversity groups.
* If you require additional support or reasonable adjustments during the recruitment process, please let us know.
* Council is committed to the care, protection and safeguarding of children.
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