Events Desktop Assessor - Multiple LocationsVarious Locations across Australia - NSW, QLD, VIC, TAS, SAAbout UsWelcome to a place where you can chase real progress and drive real change – including in your own career.
Being part of the Suncorp Group means being switched on, endlessly curious, and always adaptable.
In return, you'll be supported to bring your ideas to the table and challenge conventions – all to make life a little brighter, simpler, and better for our customers and each other.We love a diverse team – our people come from insurance, site supervision, estimating, trades, property management, and leadership backgrounds.About the RoleAs an Events Desktop Assessor, you'll assess property damage either via desktop or virtually, determine claim scope and quantum, and support Claim Managers to deliver exceptional customer experiences.
You'll play a key role in ensuring fair, timely, and accurate claims outcomes.What You'll DoConduct desktop and virtual assessments to determine claim scope and coverageCommunicate clearly with customers, repairers, and internal teamsSupport digital claims processes and promote virtual assessment toolsIdentify and manage risks, including fraud and underwriting concernsContribute to continuous improvement and share insights with your teamYou will be involved in assessing all types of natural hazard events, from small-scale weather-related claims, to major cyclone, bushfire and flood claimsAbout YouStrong customer service and communication skillsConfident with technology and virtual assessment toolsInsurance or building/trade experience (highly regarded)Knowledge of claims processes and policy interpretationDetail-oriented with strong problem-solving and negotiation skillsResilient, adaptable, and committed to continuous learningCompetitive salary package + bonus on offerSuncorp Group is all about making a difference for people and in the communities, they call home.
Few areas of our business are quite as foundational in making that difference as our Claims teams.
They provide support and understanding for customers in some of their most challenging times, while finding outcomes that get their lives back on a healthier, happier path.
That takes a special kind of person.
Someone who can pick up the ins and outs of insurance processes – and deliver it to customers in a way that feels refreshingly easy.
Someone who's naturally empathetic and finds joy and pride in making a genuine difference – because you'll be doing that from the moment you start work each day.If this opportunity sounds like the challenge you have been looking for please apply online today.At Suncorp we build inclusion by providing an environment where everyone can be themselves and feel valued, involved and respected for their perspectives and contribution.Advertised: 17 Sep 2025 AUS Eastern Standard TimeApplications close: 08 Oct 2025 AUS Eastern Daylight TimeDon't see your dream job posted?
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📌 Events Desktop Assessor - Multiple Locations
🏢 Suncorp Group
📍 Toowoomba