Job Role Summary
A highly skilled and motivated marketing professional is required to drive business growth by managing customer interactions, coordinating marketing activities, and providing administrative support.
Key Responsibilities:
* Utilize proven scripts to convert enquiries into bookings over the phone.
* Coordinate scheduling and make follow-up calls to ensure technicians are booked ahead.
* Develop and implement marketing strategies: social media campaigns, email/SMS promotions, website updates, and reputation management.
* Assist with administrative tasks such as lead coordination, quote follow-ups, and record keeping.
Performance Metrics:
* Increase job bookings from qualified leads.
* Enhance customer satisfaction leading to positive reviews.
* Deliver marketing initiatives on time with clear reporting.
* Maintain a steady pipeline to keep technicians productive.