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Administration customer service clerk

Solo Resource Recovery
Customer Services agent
Posted: 2 June
Offer description

Solo Resource Recovery is a family‐owned and operated business that provides waste removal and recycling services across Australia. We are currently seeking an experienced, full‐time (40 hrs per week) Administration/Customer Service Clerk to join our team at our office in Malaga, WA.

Perks
* Company uniform provided
* Full on‐the‐job training
* A professional, team‐oriented work environment
* Job security with a long‐standing, family‐owned waste management company
Key Responsibilities
* Respond to customer enquiries received via email or phone in a professional, proactive manner, ensuring all issues are thoroughly investigated and resolved appropriately
* Assisting with coordinating and scheduling waste collection bookings efficiently
* Serve as a point of contact for all internal and external customers, operational teams, and other departments
* Accurately enter customer details, work requests, and daily run sheets to support reporting requirements
* Maintain accurate filing and archiving of required documentation
* Assisting where required with processing Accounts Payable and Accounts Receivable invoices
Qualifications
* Strong administration and computer literacy skills
* Effective time management and the ability to multitask efficiently
* Excellent customer service and interpersonal abilities
* High attention to detail with a strong focus on accuracy
* A problem‐solving mindset
* The ability to work both independently and as part of a team
* Previous waste industry experience is not essential, but is desirable

This is a fantastic opportunity for someone who enjoys working with numbers, has strong administrative skills, and thrives in a collaborative, fast‐paced environment. In this role, you will play a key part in supporting our team with general administrative tasks and ensuring the smooth day‐to‐day operation of our Malaga Depot.

In accordance with our Company's recruitment process, all successful applicants will be required to undergo a Pre Employment Medical, which includes a drug test.

If you believe that you have the skills we require and are looking for a great career opportunity then we want to hear from you!

Please note – only shortlisted applicants will be contacted.

Be careful – don't provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.

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